0 Replies Latest reply on Feb 12, 2013 1:19 PM by thebryceswrite

    Create Content by Email - with the Video Module?

    thebryceswrite

      Wondering if anyone has gotten this to work, or if anyone might know of any issues that would prevent it from working? We are on Jive 5.0.4 and when people try to email the generated email address with a video attached to the email, we've seen one of two results:

       

      1) Nothing makes it into our environment, plus no "undeliverable" reply.

      2) The video object gets created with the title, but the video won't play. It almost appears that the "Jive" part worked but not the "Twistage" upload part.

       

      Most attempts have involved emailing *.mov files from an iPad. But one attempt was made with an *.mp4 from Outlook on a PC.

       

      Any thoughts on this? Known bugs? Known configuration setup to get it working that we might check?

       

      Thanks!