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Qlikview had a great presentation from JW11 that included how they used ideas and their plan of attack:
Before launching ideas they pulled in all of the requests they had from their internal systems and got them loaded and ready to go in Jive. Having internal buy in is key before using ideation. In other words you need to have your internal Product Managers in Jive and watching with a commitment to act on or respond to the top voted ideas. There may be reasons to keep using internal systems, but I think the most beneficial would be to get them using Jive instead.