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Re: Gamification console doesn't recognize User IDs
CurtisG Mar 21, 2013 12:01 PM (in response to PennFosterAdam)Hey Adam,
Is this the userid from the jive admin console? Example: admin > people > search for a user based on their email or name, locate the userid there.
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Re: Gamification console doesn't recognize User IDs
PennFosterAdam Mar 21, 2013 12:52 PM (in response to PennFosterAdam)Yep, that's where they are from. In the past 5 minutes, I've only been able to successfully pull up 3 users in the console - myself, Erin, and Steve, who are probably the only three who would have created content on our UAT site. Would that have anything to do with it?
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Re: Gamification console doesn't recognize User IDs
CurtisG Mar 22, 2013 8:03 AM (in response to PennFosterAdam)Likely, I will ask the engineering team. I am guessing that a user does not exist in the gamification console until they have taken some action on the jive side. Considering that action could be as simple as logging in, they may need to do that before they show up.
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Re: Gamification console doesn't recognize User IDs
CurtisG Mar 22, 2013 2:10 PM (in response to CurtisG)Adam,
My thoughts were correct - the user needs to take some action, or have a user take action on their content in some way to send an activity over to the gamification server so they 'exist.'
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Re: Gamification console doesn't recognize User IDs
PennFosterAdam Mar 22, 2013 2:14 PM (in response to PennFosterAdam)Alright, is there any other way of doing this? I have to assign levels to 400 users on the UAT test site before dumping that information over to our main Community, so I'm looking for any way to avoid having to have those 400 people complete that action.
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Re: Gamification console doesn't recognize User IDs
CurtisG Mar 22, 2013 5:39 PM (in response to PennFosterAdam)Adam,
To better answer this I may need to talk to you about what you are trying to achieve – what is your timeline? Are you free to chat next week about this?
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Re: Gamification console doesn't recognize User IDs
PennFosterAdam Mar 25, 2013 6:08 AM (in response to CurtisG)I am free. I'd also like to get Erin Connors on the call, if possible. Please e-mail me at adam.mcilwee@pennfoster.edu and we can set something up.
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Re: Gamification console doesn't recognize User IDs
CurtisG Mar 26, 2013 8:54 AM (in response to PennFosterAdam)Ok - emailed you.
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