2 Replies Latest reply on Apr 18, 2013 9:15 AM by jrlove

    Power users as a % of members?

      I'm wondering what percent of your total community members have emerged as power users.

       

      We're starting a new community (we're a B2B solution for bankers) and I understand that one of the key success factors is identifying and nurturing the power users. I'm just trying to get a sense of how many total members we'll need to sign up before we start hitting critical mass of power users.

       

      I'm sure this varies widely, but any info you'd like to share would be appreciated.

       

      Thanks.

        • Re: Power users as a % of members?
          mabaeyens_qv

          Hi John,

           

          In our case is a very small percentage, not getting to 1% of total registered users, for the time being, from a total 90K+ users. This 1% is really powerful and trusted experts in their subjects for the rest of the community. Most of the discussions in the forums are technical question that require an answer that is not always so easy or at least, takes some time to explain.

           

          These users are definitely making grow our community by contributing there, and they are worth being followed. My opinion is that just having a handful of people with knowledge on the topics covered by the community will spread the word enough as to attract more users and encourage others helping out.

           

          Best,

           

          Miguel