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At this point for our External/Private customer community, we have Jive setup to the default of 1 year. Our customer portal (which is the IDP in our SSO setup to Jive) sets users to Inactive after 6 months. I'm working on some analysis to see if users are remaining active in our portal (which is used to order products from us) but going to Inactive/Disable in Community. If so, then we are going to work on a campaign to try to get them re-engaged in Community.