11 Replies Latest reply on Jan 6, 2015 10:39 AM by bcarpenter@reliaslearning.com

    Achieving the profile completion mission

      Hi,

       

      If we installed the gamification module on a production instance of Jive that has thousands of active users with completed profiles, will those users have to redo their profiles to finish the "profile completion" mission?

       

      Thanks,

      Stuart

        • Re: Achieving the profile completion mission
          Ted Hopton

          I believe the answer is, yes. Bunchball has to "listen" to know when an action has been taken. It was not listening when those people completed their profiles.

           

          Be advised, however, that Bunchball will only consider the profile complete when every field, even ones not required, are filled in. This makes it useless for rewarding our users, since we have many fields that are entirely optional and we don't want to make people feel compelled to populate them.