0 Replies Latest reply on May 6, 2013 12:46 AM by anirbandutta

    Popular Content widget behavior unpredictable

    anirbandutta

      The widget displays 'All content', i.e. when I select Yes for Discussions, Documents, Blogs, Ideas, etc But does not display data when I restrict to Only 1 content type (Document, Discussion or Blog post), stating

      Once people begin collaborating, you'll see the most popular items across the community. Start collaborating with others and your content might become the first popular item.

      I event tried to reduce the 'Number of Results' to see if that would be a limiting factor but No.

       

      Test case - on the Server Automation | BMC Communities Community, on the left column

      • So now I've Set Y for All content types to display Discussions under Popular Discussions widget.
      • On the same page the Popular Documents widget seems to successfully pull Only Documents

       

      Confused when would the Popular Content (Discussions, Documents... etc) works successfully for a single content type?