This can be done via either the Admin Console through "Phrase Substitution" or by a minor change in the concerned file from the back end.
"Phrase Substitutions" is an ease and quick way, if you get a hold of it. You can substitute "Jane Doe" with "" and the application will replace it with an empty string.
I've received similar complaints about Jane Doe. Our users find it confusing.
I've tried to locate the option to remove it under phrase substitutions in the Jive 6 console but can't see how this works. Can anyone provide a more detailed explanation?
our users have the same problem, even more in IE8, where Jane Doe is almost as dark as regular text. People believe that the person they are trying to select is replaced by Jane Doe