Unfortunately I cannot validate an email address manually but I just erased your address from our bounce list.
Can you please try again?
Thank you very much for you help. Since your email, I have resent a verification email twice, but haven’t received anything.
Do you have any other suggestions?
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I just tried signing up yesterday and am having the same issue. Verification emails are not reaching my inbox, junk folders or spam folders, but the test task I built made it through just fine. Also, the verification email for my Jive account went through fine as well. It's only the Producteev verification emails that are failing to arrive.
One more tid-bit. I am also not receiving Task Assigned or Comment Added email notifications. The only emails I'm receiving from Producteev are "Deadline reached for the task..." alerts.
Thanks for any help on this.
Since your performed those actions alone you will not receive those notifications.
We only send notifications when someone acts on one of the tasks you are following.
I just resend the user verifcation email and this time your server send us a reception notice: http://d.pr/i/uA9B
Can you please check again all your folders?
We have been having the same issue with not receiving our verification emails. Doing a little digging it looks like you have been blacklisted by Spamhaus-ZEN ( http://www.mxtoolbox.com/SuperTool.aspx?action=mx:producteev.com&run=toolpage# ) so our mail system is dropping those mails without processing them. I am trying to get you white listed internally but you might want to reach out to Spamhaus to whitelist yourselves globally.
Thank you very much for this tip, we requested a removal from this spam list!
Have a great day,
I'm also having trouble receiving registration invites and emails via our server. Do you know if blacklist was removed?
The group name is "IQ Group - DOI"
I have created an account with an address like "email@example.com". I did not receive any confirmation email... It was also not possible for me to register to Jive using this email address. It considers the address it is not valid (I think the Regex was not uploaded).
Could you help me please?
All the best,