1 Reply Latest reply on Aug 17, 2013 11:00 PM by mavital

    Is there a way to prevent converting a particular Outlook email to a discussion?

    Kara Francis

      Some users have asked if they set something to prevent an email from being converted to a discussion or an attachment from an email to be uploaded to Jive.

       

      Is there a setting within Outlook that would assist with this?  We don't want to disable it globally, but want to know if we can give email senders the option to prevent this feature on their message, similar to a feature of prevent forwarding, etc.

       

      The concern is if an email was not meant to be shared outside of the given recipients.  We know of course that people can find other ways to share this content, but we won't focus on that.

       

      I know that the original sender will get a notice after the fact that their email was converted to a discussion, but we'd like to prevent it from happening to begin with.