2 Replies Latest reply on Sep 4, 2013 9:05 AM by roguen

    What is the difference between Assumed Answered and Possibly Answered...

    joe.bush

      When kicking off a campaign to go tackle unanswered questions in the community, we have noticed discussions showing up in one of four statuses. For Context

      • Answered
      • Unanswered
      • Assumed Answered
      • Possibly Answered

       

      After digging into examples we do not see any pattern for identifying why something would be in the status of assumed or Possibly answered.  Can anyone explain what these two statuses represent and how they are set?  I do not see anything in the admin console that would allow this to be set.

       

      For context, we are on Jive 4.5.6