12 Replies Latest reply on Oct 8, 2013 2:01 PM by bethlaking

    Upgrading V4.5 to V6...Your approach and resources for updating and building v6 Help documentation

      CSC is in the midst of upgrading from v4.5 to v6. I know there are a number of companies who have forged this path ahead of us. Thanks in advance, I know there are many who will benefit from this thread with your help.

      I also open this for those who upgraded from v5 to v6 as well.


      We want to ask for your help with:

      • lessons learned
      • access to resources that can be repurposed
      • understanding the user experience with Help bookmarks
      • understanding the gaps you did not anticipate
      • biggest users joys and concerns