4 Replies Latest reply on Sep 17, 2013 6:39 PM by deesquared

    Help - not sure whether to create a private group or space

    deesquared

      Hi all, I'm not sure whether I need to create a private group or create a space and then set up special permissions for each person? I started by creating a private group. The intent is to have only a certain group of people be able to see, contribute and access this area. I also want to give additional admin / moderator rights to certain people for this group only. I don't want them to be moderators or admins in the spaces and group that is the parent of this group. Is this the correct approach? If so, could you point me in the right direction of the "how to" on this? I want to make sure I have set it up correctly so far before I tell the leader that the group is ready for everyone. What else should I be aware of with this set up? Thank you in advance!!

        • Re: Help - not sure whether to create a private group or space
          roguen

          Hi Deedee,

          You're certainly not alone on this topic.  Let me see if I can find a good discussion around it in the community.  In the interim, here are just a few differentiating ways I think about groups and spaces:

           

          Spaces:

          • Have a hierarchy:  I can have a parent/child relationship
          • Available on request: needs to be set up by a community admin
          • Management of the users is done through permissions and permission groups in the admin console
          • Fine level of control around permissions

           

          Groups:

          • No hierarchy:  They are in the community, but otherwise kind of "floating" (That's not to say you can't get creative and create a psuedo-navigation however)
          • If the community is configured to do so, I can create these as I please
          • Management of users is done in the group itself.  Public and Members allows me to join as a please, Private requires that I be accepted, secret means I need to be invited)
          • Rough level of control on permissions: I am a group admin (not a community admin) or a member of the group.

           

          So based on what you're saying above, it does sound like a group is a fit.  You can create these one off, set it to either private or secret depending on your preference (this can be changed as you please), and then invite members into it. 

          Once your admin users have joined, promote them to that role in the member controls.

           

          You could even consider starting this as a secret group, setting up, and then making it private to allow more folks to request access.

           

          Something to be aware of: because groups don't aline to a particular structure like spaces, they tend to pop up everywhere, and sometimes with duplicate and overlapping purposes.  Lay out a framework for when new groups get created and even when they might get retired or re-purposed.  Otherwise you may run into a cleanup operation down the road.  This seems to particularly happen with secret groups, because nobody even knew the other group existed.

          • Re: Help - not sure whether to create a private group or space
            John Schwiller

            Regret you can't moderate content in a private group - see http://docs.jivesoftware.com/jive/6.0/community_admin/index.jsp?topic=/com.jivesoftware.help.sbs.online_6.0/admin/WhatCannotBeModerated.html    and the group doesn't have a parent space or group as groups are non-hierarchical. You can have multiple group owners (aka admins) though.

             

            If moderation is important to you (and are you talking pre-publish moderation or just editing all content after publication and dealing with abuse reporting?) then you might want a space which gives much more control but with it much more admin overhead. Whether this is an issue for you will depend on the number of users and the churn rate. HTH

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