“The answer is to create social intranets, people portals where people can communicate, employees can be trained, customers can create communities, and like-minded individuals can form groups and turn their ideas into action,” he said. “In Jive you can mark discussion threads as decision threads. You can also measure the impact of collaboration in the system – you can see who read it, who responded, did they add a comment. You can see exactly the impact that the interaction had. It’s all about measurable results.”
This system is used by UBS, where it has helped the firm cut down on the volume of email traffic, as well as the travel and communication costs. According to Peter Barnes, global head of web communication and collaboration IT at UBS, the firm has realised a 20-25% decrease in staff operational costs, together with a 20-30% increase in access to expertise and a 35% increase in collaboration.
Social media may be a dirty word to most banks’ CFOs. But when 28 hours of a 40-hour week are lost to emails and searching for information, there has to be a better way, according to Tony Zingale, chief executive at Jive Software, which has just launched in Europe.
Configure your Jive Community experience by selecting a track. We'll use this track on the homepage to show you relevant content and help you find resources quickly. You can change your track easily from the homepage or your profile.
As a community manager, you're an ambassador for your Jive community as you build places, curate content and engage with fellow community members. To help you go further with your site, we'll share success stories and other resources.
Whether considering a new purchase or working on an upgrade, technology managers need insight on the best ways to implement a community and learn more about the various upgrades in software releases.
An effective community starts with sound business strategy. As your community matures, you'll want to learn and share best practices for implementation and continued success.
Whether you're a developer, system administrator or a designer, you need insight on building a great user experience for your Jive community. Get the scoop on theming, API's, upgrades and more.
We've got a special area for partners to get essential information and best practices they need for describing and selling Jive to potential customers.
Whether or not you have a specific role in your Jive community, this track highlights areas of interest to Jive users such as training materials, community best practices and an opportunity to network with other customers.