1 Reply Latest reply on Nov 8, 2013 5:56 PM by ben.taub

    views counter for own threads


      Hi there!


      I am a bit confused, that jive counts own views on a discussion/ document...

      For my understanding jive should only count views of other persons, shouldn't it?


      Is there any work around or maybe it is an error in jive?


      Kind regards



      Jive Software Version: 201209171549.eb60c3c.release_6_0_0,

        • Re: views counter for own threads


          Totally agree. Would love to have the ability to "normalize" views counts so they exclude views by the author. This give a better ranking of content that is actually of use to the community at large.


          Community Manager Reports (CMRs) need this toggle as well.


          For what it is worth, I believe the current Analytics Database can be accessed via the APIs and it should be fairly straightforward to exclude views where viewer=author.