Courtesy of Jeff Baldwin.
Instant message and email are dominants and predominate internal business communications tools. Instant Message and email are familiar, comforting, and perceived to be quick.
For the record, there is absolutely a time and a place for IM and email; however, there is a New Way as well.
The New Way is well, new and unfamiliar. It is difficult at first and initially may even appear to take longer. Be patient, be brave.
Challenge yourself to use the platform. You will never know what a simple IM or email will lead to, especially if you let the idea die in an IM or email.
Don't let it die. Save an idea's life.
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