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Re: Problem with granting admin access
Following up on this, the problem seems to be that admins (including myself) cannot change any project settings unless they created the project. This seems to defeat the whole point of admin access. Would appreciate any suggestion for how to get around this and/or timeline to fix this issue.
Thanks,
Sarah
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Re: Problem with granting admin access
Hi Sarah,
Thank you for reporting this. Let me reach out to the developers and see what if we can get this resolved for you. Just to clarify, you're using the webapp, yes?
Thanks,
Nick Church
Support
Producteev By Jive
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Re: Problem with granting admin access
Hi Sarah,
I'm digging further into this with my developers. Can you please let me know the other user, who has been granted admin access, so that I can take a look at their settings, too?
Nick
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Re: Problem with granting admin access
Peter is the other user in my network that I want to have full admin access.
I also encountered this issue when granting authorization for new users to
be added to the network. It shows up only for me and not for him.
On Thu, Oct 31, 2013 at 12:18 AM, Nick Church <
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Re: Problem with granting admin access
I think the Project that has been created has Access Setting as "Private" the creator of that Project may edit the Setting. Adding the "new admin" to get Access might help
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Re: Problem with granting admin access
Hi Nick, I am new to Producteev but I think that an Admin does not have all rights over a network. Users may create projects privately on a Network and the admin will not be able to make changes to those Projects.
Is this a bug or am I missing something ?
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Re: Problem with granting admin access
Yes, this is the issue that basically no one has full admin rights. Any way to fix this?
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Re: Problem with granting admin access
Hi Sarah -- Looking at your account, both you and Peter have Admin access to your network, as previously indicated.
Admin of the network still only gives you permissions over those tasks/projects that you have control over. It does not allow you to edit or delete tasks that you've not created. An admin level account allows you to Manage Users (who should be invited, or removed) but does not grant omnipotent permissions to all things in your network.
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Re: Problem with granting admin access
Hi Nick Church.
My network is facing the exact same issues as reported by Sarah. Is there any update on this. We are using Producteev on Web
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Re: Problem with granting admin access
Forgive me, Raunak.
There are a couple issues listed in this thread.
Which are you experiencing, specifically?
There is no such "super admin" in Producteev, and there are no plans to add one, due to privacy concerns regarding tasks and task content.
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Re: Problem with granting admin access
It's one thing to leave private projects private, but for one shared with
me, it's very inconvenient not being able to add other people or move tasks.
Especially if all the people using the network work for you, it's an
inconvenience to ask of us for me to ask 5 other people to add a new person
to each individual project. Think about admin access for corporate email
accounts. Or that a head of a division or company needs to continually
shift tasks and people among projects. If people want to use a personal
network for private tasks, that's fine, but as long as it's on my network,
I need to shift people and tasks as an admin.
On Feb 19, 2014 10:44 PM, "Nick Church" <
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Re: Problem with granting admin access
I guess the best way is to report it to the developer itself.
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