19 Replies Latest reply on Jan 31, 2014 9:37 AM by tony.stewart@nbcuni.com

    The accuracy of user adoption statistics

      Happy new year guys!

       

      A quick question about user adoption and Community Manager reports.

       

      As a community manager, I rely on these numbers to understand how large and engaged our community is, an important metric as we test Jive's capabilities within our business, with a full launch across the business in the next month or so.

       

      However...

      NBCUni - user adoption Dec 2013.png

      ... while we have a very engaged and passionate workforce here at NBCUniversal, I'd question that 474 employees were engaged with our Jive network on Christmas Day!

       

      Is there anyone who can shed some light on why this number might be so seemingly inflated, or vouch for the accuracy of these stats? For us, as I am sure others, it's really important that these numbers paint an accurate picture of our network activity.

       

      / JohnToker Paul Rushforth /