7 Replies Latest reply on Feb 25, 2016 12:16 AM by england_k

    Has anyone used Jive to accommodate a formal mentor program?

    Kara Francis

      Jive is a great platform for informal mentoring, but we want to also use it for formal mentoring relationships where not only can they search profiles and make connections, but we want to be able to track formal mentor relationships, any live interactions that they have as a part of that mentor relationship, and some other requirements (which we are still defining).

       

      Has anyone done anything along these lines?

        • Re: Has anyone used Jive to accommodate a formal mentor program?
          Kate Bellard

          Kara, did you get any feedback on your question? I would also be interested in learning about this.

          • Re: Has anyone used Jive to accommodate a formal mentor program?
            cservilio

            We've been kicking this idea around internally as well.  The proposal was to use the Skills & Expertise section to allow people to flag themselves as "mentors" and make it easy for mentees to search for them, but the issue became what you had said--the difficulty of measuring what connections were being made and being able to track the relationships.  The only possibility we had thought of so far was to add a link in mentors' profiles that mentees could click on (to request them as a mentor) that would take them into another system where that interaction could be tracked . . . but would be interested to see if anyone else has done anything like this.

              • Re: Has anyone used Jive to accommodate a formal mentor program?
                Kara Francis

                Our two major obstacles were 1) Due to internal decisions, the Jive profile didn't have the right information to really allow for a mentor and mentee to find eachother (long story) and 2) Tracking the formal relationships.  Having mentor-specific metrics was a hard requirement to resolve without major customization.

                 

                Most companies probably aren't going to have the same issue for #1.  But #2, we had discussed a few things.  One was the idea of creating private groups as partnerships were formed.  Basically the mentee would request a group (we controlled group creation) for their partnership and then their interactions, conversations, etc. would be tracked within the group.  But the administrative tasks associated with this may have become too burdensome.  And it wouldn't have the formal reporting that an official mentoring system might have.  But for some people, they recognized that they'd have to give up some features to save on the cost and licenses of maintaining that extra system.

                 

                (fyi - I no longer work at the company where I was looking into this, so I don't have any new information to provide.)

              • Re: Has anyone used Jive to accommodate a formal mentor program?
                babate


                Another idea around this might be to put in customized profile fields that say:

                • Would you like to participate in the mentorship program
                  • Choice 1: As a Mentee
                  • Choice 2: As a Mentor
                  • Choice 3: Not interested

                 

                Then have HR pull the list periodically to see who selected themselves. Then try to match up based on geography/department/etc.

                • Re: Has anyone used Jive to accommodate a formal mentor program?
                  kat_carter

                  We started to use Jive for a social media mentoring programme. We thought about using the categories and blogs within a particular group and got as far as:

                   

                  • If you're a budding coach, simply write a blog with your details/background and mark it in the category 'Coach'.
                  • If you'd like some social media coaching, write a blog with your details and what you'd like help with and mark it in the category 'Coachee'.
                  • Depending on which category you are in, take a look at the other category and read the profiles. Start talking to someone in there you think you could help or who could help you.
                  • Mark on your blog whether you are 'taken' now and don't forget to update it if you are 'free again'.
                  • Good luck... don't forget to share your success stories (via social media of course!).

                   

                  Again, as you can see the follow-up and tracking bit was purely down to the individuals letting us know, we couldn't come up with an automated way to track the relationships and outcomes!

                   

                  I've put a screenshot of the group that we set up below so you can check out the layout we attempted to use.

                   

                  socialmediacoachnggroup.jpg

                  • Re: Has anyone used Jive to accommodate a formal mentor program?
                    england_k

                    We did this a while back. We used discussions, if you were open to being mentored or being a mentor you created a question and used the categegory option to mark what you were looking for, once you were paired up we marked you as answered. That way people could sort through the open questions by the category of looking to mentor or looking to be mentored. We were then able to use the widgets to help present the open people.

                     

                    It worked well as a format.