6 Replies Latest reply on Apr 18, 2014 6:41 AM by stephen.kerkmann@csagroup.org

    Delete users and re-register users

    saraysam@scg.co.th

      Hi everyone,

       

      I need your help here.

       

      how can i delete the user permanently (not just disable user) from my community and re-register the user with the same email again ?

       

      I have deleted the user via admin console already but I can't create new user with the same email.

       

      This is because there is a external contributor who need to join the community to collaborate with internal staffs but I mistakenly create the user type for him as standard user

       

      and I can't change the user type from standard to external contributor via admin console ( the system doesn't allow to change user type from "standard user" to "external contributor").

       

       

      Thank you for your helps,

      Jack