Technology is having a huge impact on the way companies engage employees and customers. Enter gamification. What is it and why should you care about it? Gamification is a new method for driving engagement and loyalty with social communities—and yes, there is real business value that can be measured.
Why gamification is the key to engaging employees and customers and driving business results.
How to turn customer and employee attitudes from “I have to” into “I want to".
The 10 key mechanics that video game designers use to motivate peak performance.
What metrics you should track to demonstrate real business value.
Real-world examples of companies that are using gamification to increase customer and employee engagement.