We can't use Producteev as it stores data externally. Our community is running on Jive 7 on prem.
We are struggling with a couple of simple task reallocation and action listing issues - do these things work for others please or do you have any workarounds? I have replicated what the users are seeing and I can't see any way to do what they need to do either:
I have created a discussion and set that as an action item. Originally I put myself and User A to be the action owners.
Now I would like to dedicate this action to third person. How can I do that? I found a way to add participants but I couldn't find a way to delete old participants...
I have created some discussions and marked them as action. I have added a user there as a participant. How can this user now list all actions that are pending in selected (or all) groups?
I found a way to list actions which are owned by me in "home " Actions but the user which I added as participants the same list was still empty....
Got an answer on one of the issues:
By clicking action => view conversation => delete share I can enable the + button and add another participant to the action. The original participants are deleted.
The owner remains the same.
Quite cumbersome but works