0 Replies Latest reply on Mar 6, 2014 11:20 AM by Andy.Ramirez

    Jive 6: Posting an avatar via API not working correctly - fuzzy downsized photos

    Andy.Ramirez

      Hello Jive,

       

      We created an API that allows users to take a photo in our custom mobile app, and post that photo as an avatar. The posting is working but it appears that Jive is converting the JPG file to PNG and downsampling it even further than necessary to the point of it being too fuzzy to even make out what the image is of.

       

      Do you know what might be causing this downsizing/downsampling?

       

      Cheers,

       

      Andy Ramirez