0 Replies Latest reply on Mar 19, 2014 11:05 AM by louis.talarico@ntirety.com

    Videos warped and missing sound

    louis.talarico@ntirety.com

      Hello Jive Support,

       

      I uploaded a number of videos to our hosted site a few weeks ago that streamed without issue.  Today (3/19/14) I replayed those videos and the image is warped and missing sound.  I tried this in firefox and chrome, restarted each browser and cleared cache.  I also tried to upload new videos and I have the same problem.

       

      Please advise.

       

      Thank you,

      Lou