6 Replies Latest reply on Apr 17, 2014 9:30 AM by bigleap

Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?

bigleap Apr 17, 2014 7:20 AM

Re: Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?

nick.church Apr 17, 2014 7:47 AM (in response to bigleap)

HI Peter --

Producteev seems to be accessible for me. Would you mind giving me a screenshot of what you're seeing, and which browser (and version) you're using?

Nick
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- Re: Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?
  
  bigleap Apr 17, 2014 7:53 AM (in response to nick.church)
  
  I am using IE11. Below is the screen shot. I get the same thing in Chrome (Version 34.0.1847.116 m) as well. My colleagues also get the same thing.
  
  Thanks,
  Peter
  
  image002.gif 3.2 KB
  
  image001.jpg 96.4 KB
  
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  - Re: Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?
    
    nick.church Apr 17, 2014 7:59 AM (in response to bigleap)
    
    Does this only happen in your organization? Are you able to access Producteev successfully from computers outside your workplace?
    
    What happens when you go directly to https://producteev.com/login --
    
    Do you see:
    
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    - Re: Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?
      
      bigleap Apr 17, 2014 9:04 AM (in response to nick.church)
      
      Hello,
      I just validated that this is only happening inside my company’s firewall.
      
      Thanks,
      Peter
      
      image001.gif 3.2 KB
      
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      - Re: Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?
        
        nick.church Apr 17, 2014 9:08 AM (in response to bigleap)
        
        Ahh! *phew*
        
        I was nervous there was something errant in the code. Are you able to get to the login through the direct link? https://producteev.com/login
        
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        Re: Since yesterday, I have not been able to login to producteev. When trying to access www. producteev.com, I get a page with only text links. When is this issue supposed to be fixed?
        
        bigleap Apr 17, 2014 9:30 AM (in response to nick.church)
        
        I get the same text links when I try to access https://producteev.com/login
        I am not able to login.
        
        I am asking our IT people to look into this.
        
        Thanks,
        Peter
        
        image001.gif 3.2 KB
        
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