7 Replies Latest reply on Sep 18, 2017 3:28 PM by panj01

Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)

bas.kuis Apr 18, 2014 4:57 AM

Our instance isn't able to send web-hook activity

2014-04-17 16:27:30,669 [TaskEngineWorker-pool-1] [::] ERROR com.jivesoftware.base.taskmanager.impl.LocalExecutor - Failed to execute task

java.lang.RuntimeException: java.lang.reflect.InvocationTargetException

at com.jivesoftware.base.taskmanager.impl.BeanTaskRunnable.run(BeanTaskRunnable.java:49)

at com.jivesoftware.base.taskmanager.impl.TaskQueue$2.run(TaskQueue.java:489)

at com.jivesoftware.base.taskmanager.impl.LocalExecutor$3.call(LocalExecutor.java:143)

at com.jivesoftware.community.aaa.authz.SystemExecutor.executeCallable(SystemExecutor.java:42)

at com.jivesoftware.base.taskmanager.impl.LocalExecutor.runInSystemContext(LocalExecutor.java:139)

at com.jivesoftware.base.taskmanager.impl.LocalExecutor.access$2(LocalExecutor.java:126)

at com.jivesoftware.base.taskmanager.impl.LocalExecutor$1.run(LocalExecutor.java:92)

at com.jivesoftware.util.task.TaskEngineRunnable.run(TaskEngineRunnable.java:57)

at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)

at java.util.concurrent.FutureTask.run(FutureTask.java:262)

at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)

at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)

at java.lang.Thread.run(Thread.java:744)

Caused by: java.lang.reflect.InvocationTargetException

at sun.reflect.GeneratedMethodAccessor1526.invoke(Unknown Source)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:606)

at com.jivesoftware.base.taskmanager.impl.BeanTaskRunnable.run(BeanTaskRunnable.java:46)

... 12 more

Caused by: java.lang.NullPointerException

at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.getAuthorizationFor(WebhookQueueConsumer.java:289)

at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.sendBatchNotification(WebhookQueueConsumer.java:250)

at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.consumeBuggyWebhooks(WebhookQueueConsumer.java:198)

at com.jivesoftware.community.webhooks.impl.WebhookBuggyQueueConsumerTask.run(WebhookBuggyQueueConsumerTask.java:25)

... 16 more

What could be causing a null pointer at: (WebhookQueueConsumer.java:289)

JiveOAuth2Client client = oAuth2ClientManager.get(webhook.getJiveOAuth2Code().getOAuthClientID());

Does anybody have some insight into why this might be happening? This issue only exists on Jive hosted.

Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)

Ryan Rutan Apr 18, 2014 5:09 AM (in response to bas.kuis)

I know this is related to your other question in the community, most of Jive is on PTO today ... But I'm going to try and dig a bit today to see if I can find an answer to help you meet your go-live.

For clarifications have you uninstalled your addon, and tried reinstalling it? Is your addon signed?
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- Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)
  
  bas.kuis Apr 18, 2014 5:50 AM (in response to Ryan Rutan)
  
  Thanks Ryan! We uninstalled and reinstalled the add-on.
  
  Are you referring to this:
  when you say the is the add-on signed?
  
  We're able to interact currently with the api using the oauth key and secret to register webhooks.
  
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  - Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)
    
    Ryan Rutan Apr 18, 2014 6:23 AM (in response to bas.kuis)
    
    Yes, that is what I was referring to. Also, can you DM the instance URL so I can take a look, or get someone to do that?
    
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    - Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)
      
      bas.kuis Apr 18, 2014 11:50 AM (in response to Ryan Rutan)
      
      When registering a webhook should the url be:
      
      https://xxxxxxxx-xxxxxxxxxxx.rhcloud.com/XXIntegration/update
      or
      https://xxxxxxxx-xxxxxxxxxxx.rhcloud.com:443/XXIntegration/update
      ?
      Jive doesn't seem to like the second one ..
      ====
      2014-04-18 11:26:55,373 [TaskEngineWorker-pool-1] [::] ERROR com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer - Error sending webhook callback for URL: https://xxxxxxxx-xxxxxxxx.rhcloud.com:443/XXIntegration/update
      java.lang.RuntimeException: java.lang.RuntimeException: An error occurred executing webhook endpoint (status=408 Request Timeout)
          at com.jivesoftware.community.webhooks.impl.WebhookClient.send(WebhookClient.java:44)
          at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.sendBatchNotification(WebhookQueueConsumer.java:259)
          at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.consumeBuggyWebhooks(WebhookQueueConsumer.java:198)
          at com.jivesoftware.community.webhooks.impl.WebhookBuggyQueueConsumerTask.run(WebhookBuggyQueueConsumerTask.java:25)
          at sun.reflect.GeneratedMethodAccessor1508.invoke(Unknown Source)
      
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      - Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)
        
        bas.kuis Apr 18, 2014 12:29 PM (in response to bas.kuis)
        
        We keep seeing this when jive attempt to send along the activity to a configured webhook:
        
        2014-04-18 12:06:08,714 [http-nio-0.0.0.0-9200-exec-13] [dufum42L6b9az2dopLpQKLE34TTKYk74:ANONYMOUS:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:06:41,919 [http-nio-0.0.0.0-9200-exec-3] [rQeMqvLDdoceie8i412DBt6ARGW36sDU:ANONYMOUS:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:09:14,876 [http-nio-0.0.0.0-9200-exec-9] [8Ko8gPHM1G69t7Vuz10bumzE2kI7n7i6:ANONYMOUS:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:12:50,442 [http-nio-0.0.0.0-9200-exec-14] [1:admin:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:15:42,360 [http-nio-0.0.0.0-9200-exec-15] [1:admin:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:19:03,083 [http-nio-0.0.0.0-9200-exec-3] [1:admin:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:21:25,506 [http-nio-0.0.0.0-9200-exec-3] [3KSBAouLED2Jd0vQLk3o9Xx7N6V52GEH:ANONYMOUS:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        2014-04-18 12:21:46,986 [TaskEngineWorker-pool-1] [::] ERROR com.jivesoftware.base.taskmanager.impl.LocalExecutor - Failed to execute task
        java.lang.RuntimeException: java.lang.reflect.InvocationTargetException
            at com.jivesoftware.base.taskmanager.impl.BeanTaskRunnable.run(BeanTaskRunnable.java:49)
            at com.jivesoftware.base.taskmanager.impl.TaskQueue$2.run(TaskQueue.java:489)
            at com.jivesoftware.base.taskmanager.impl.LocalExecutor$3.call(LocalExecutor.java:143)
            at com.jivesoftware.community.aaa.authz.SystemExecutor.executeCallable(SystemExecutor.java:42)
            at com.jivesoftware.base.taskmanager.impl.LocalExecutor.runInSystemContext(LocalExecutor.java:139)
            at com.jivesoftware.base.taskmanager.impl.LocalExecutor.access$2(LocalExecutor.java:126)
            at com.jivesoftware.base.taskmanager.impl.LocalExecutor$1.run(LocalExecutor.java:92)
            at com.jivesoftware.util.task.TaskEngineRunnable.run(TaskEngineRunnable.java:57)
            at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
            at java.util.concurrent.FutureTask.run(FutureTask.java:262)
            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
            at java.lang.Thread.run(Thread.java:744)
        Caused by: java.lang.reflect.InvocationTargetException
            at sun.reflect.GeneratedMethodAccessor1508.invoke(Unknown Source)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
            at java.lang.reflect.Method.invoke(Method.java:606)
            at com.jivesoftware.base.taskmanager.impl.BeanTaskRunnable.run(BeanTaskRunnable.java:46)
            ... 12 more
        Caused by: java.lang.NullPointerException
            at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.getAuthorizationFor(WebhookQueueConsumer.java:289)
            at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.sendBatchNotification(WebhookQueueConsumer.java:250)
            at com.jivesoftware.community.webhooks.impl.WebhookQueueConsumer.consumeBuggyWebhooks(WebhookQueueConsumer.java:198)
            at com.jivesoftware.community.webhooks.impl.WebhookBuggyQueueConsumerTask.run(WebhookBuggyQueueConsumerTask.java:25)
            ... 16 more
        
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        Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)
        
        Ryan Rutan Apr 22, 2014 7:06 AM (in response to bas.kuis)
        
        For clarity, we are currently working this issue privately in another thread. Once we confirm the error, we will try to loop the answer back here. As of right now, this appears to be an issue with 7.0.0.1, fixed in 7.0.1, but might have other factors at play.
        
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        Re: Webhook task NullPointerException when on WebhookQueueConsumer.getAuthorizationFor(webhook)
        
        panj01 Sep 18, 2017 3:28 PM (in response to bas.kuis)
        
        We see tons of this error in our Jive 9.0.2 On-Prem instance for various users?
        
        2017-09-18 15:27:31,123 [http-nio-127.0.0.1-9001-exec-16] [10988:XXXXX:REGULAR] ERROR com.jivesoftware.community.JiveContainerManagerImpl - Not a registered type: 1357701410
        
        Does anyone know what this means or how to fix?
        
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