8 Replies Latest reply on May 13, 2014 3:21 PM by CurtisG

    Live Chat Rooms

    liz.imler

      I was curious if there was a plug-in or other way to support Live Chats for small peer groups on the Jive communities (7.0)?

       

      We'd like to host "lean-in" sessions for designated groups similar to a chat room or Google Hangout session.

       

      The idea is based on "Lean In" circles:

       

      Circles - Lean In

       

      Any guidance would be greatly appreciated!

      liz.imler

        • Re: Live Chat Rooms

          Hey Liz -

          So would these Circles match up with Social Groups in a Jive community?

          Is the community 'gated' to very specific users, or are you going to allow pretty much anyone into the community?

            • Re: Live Chat Rooms
              liz.imler

              It doesn't look like we currently have social groups on our community.  But the Circles feature would involve the idea of specified peer groups (ie. single moms, etc).

               

              Current members can log into the community, and others can register a Guest account.  We're in beta right now, with invitations sent out to the super users of our other community.

            • Re: Live Chat Rooms
              Ted Hopton

              I'm interested in this, too. It's basic video conferencing capability.

                • Re: Live Chat Rooms

                  Ted, in your scenario would it be mostly a group of users communicating or individuals? 

                   

                  For the video conference, are you thinking : Support style 'let me kickoff a webex so I can help.'

                  or more of a product feedback session where everyone joins and can see a demo / provide feedback.

                    • Re: Live Chat Rooms
                      Ted Hopton

                      Our needs are pretty broad, I would say, but all for internal use by employees within our Jive community. I could see both of your scenarios being used, plus general discussion among a group.

                        • Re: Live Chat Rooms

                          Have you kicked the tires in a cloud community to see how it works for employees?

                            • Re: Live Chat Rooms
                              gedileon

                              Curtis Gross, I work with liz.imler. We'd be interested in a back and forth conversation between members and our 'experts.' Experts could present and then have Q&A or it could be more discussion-based. I saw a mention of the Inxpo app available in Jive. Would that suit our needs or is there something better?

                                • Re: Live Chat Rooms

                                  Genevieve, I am not as sure around the Inxpo application and it's capabilities, have you checked out their group INXPO?  Might be worth an ask to their team to see if it matches up.

                                  For future versions of Jive I would like to see more of our real time functionality like chat or screen sharing make it into our external communities, so I will definitely note your use case.