Hi Tony - I had the same question - keen to know what others are doing with Tags on profiles, vs Expertise -
The Expertise field on your profile is a rich text field (the legacy option) which may be set to be indexable - so words there come up in a search. The Skills and Expertise LinkedIn-like endorsements (newer option) are tags and will be found in both a search and a tag cloud drill-down.
Yes it's a bit confusing that the same word is used in both places
As examples, my expertise field includes " I'm an innovative senior business consultant, social networking and collaboration evangelist, troubleshooter and technical architect." Whereas my Skills and Expertise includes:
- jive champion
Not all from the rich text field is a Skill and Expertise tag, and not all S&E tags appear in the rich text field.
Confused? You won't be.... (for those that remember http://youtu.be/0BHQT3Omqtw )
That's useful, thanks John (and *love* the video!)
I guess for me it's about 'what do we want our people to complete?' - sure we can encourage them to fill in both, but the reality is most will have a bit of time to do one or the other, and it looks like Skills, that are picked up in search and have the endorsement functionality, is really where it's at.
Looking at the comms and education around our upgrade, I'll make sure there's something in there to say to those who have been using 'Wave' for a while to ensure their existing Expertise is reflected in their Skills too, wheras for new users it will be all about the Skills!
I guess you could consider turning off the ability for users to edit their Expertise field so that:
- existing users have to ask an admin to correct any typos but otherwise you add a description saying the field is deprecated.
- new users just use Skills and Expertise