0 Replies Latest reply on May 21, 2014 11:32 AM by ckbrumb

    Global hotkey is not working

    ckbrumb

      Hello Jive!

       

      I installed Producteev earlier today and so far am loving what I see. However, the biggest feature that drew me to the product, the global hotkey, is not working for me. I have:

       

      • Tried many varied hotkey combinations, in case I was running into any that OS X had reserved
      • Check all accessibility and universal access settings to make sure I did not need to approve Producteev to work with hotkeys.
      • Searched Google and the Jive Software site to see if others have experienced this issue.

       

      I'm at a loss right now. Perhaps this evening I can put more time into troubleshooting it, rather than doing so at work, but if anyone has a quick answer, I'd love you all forever.

       

      Thanks!