I am a certified GSA admin. I would love to help you with this problem. At least I can take an hour to look into your site and your GSA and provide accessment of what may or may not be done. However, in return for this effort, I'd like to know if you had to set up secure authentication for the crawler. I currently have a customer who's attempts to get the GSA to start secure crawl are running amock and Jive support has not been able to fix the issue.
Thank you. David Zlotchenko (on behalf of JH Gross)
David and JH,
I would like to pursue this meeting with you and our dev guys who set up our GSA. I will direct message you with my contact info.