0 Replies Latest reply on Jun 6, 2014 12:48 PM by whitbussey

    Permission issue with attachments

    whitbussey

      The newest update to the web version of Producteev has changed the way we view attachments. Now there is an icon for each which opens up a window with the following message:

       

      Please wait while your document loads.

      It may take a little while the first time, but will be up in seconds the next time you preview.

       

      This message shows for 20-30 seconds, and then shows a bar at the top of the browser that says "You don't have permission to access the requested file."

       

      What has changed in this update that has locked each user out of viewing any other user's files?

      Screen Shot 2014-06-06 at 9.30.07 AM.png