You need to change the following system property:
The vaule it needs to be changed to is the 'UserID' which is a number (example 2321). Do not enter the username in this field. It should look like:
jive.primary_community_manager = 2771
Hopefully this helps!
I have the same question. How/where do I change the following system property that you mention? If I change this in the actual email templates there is an error. Do I change this system property somewhere else so that it reads this in the email templates?
I don't speak HTML, but with good instructions I can make changes to the email templates. Please don't use technical language when describing the solution! Thanks!
I have also looked at Re: How do I change the email source for welcoming letters? , but didn't get much help there either...I posted there as well.