4 Replies Latest reply on Jun 17, 2014 7:22 AM by jane.prince

    I am incredibly frustrated --

      I have had a difficult time launching the product.  I have tried to sign up and am told that I already have an account, which certainly may be possible, however when I attempt to reset my password, the email never comes with reset instructions.  I have logged in through my Google  account, but have not been able to verify my account.  I am looking to have my password reset so that I am able to log in through my email address and verify my account.  I want to use this product, but cannot get this fixed and cannot figure out how to communicate with anyone who can help