9 Replies Latest reply on Nov 15, 2016 3:17 AM by nataliashcherbyna

    Jive for Office Not Loading for Office 2013 (64-bit)

    moronim

      HI There -

       

      I'm having problems using the Jive for Office Plug-In.  I have MS Office Professional Plus 2013 (64-bit), with Jive for Office Version 30.1.655.15760.  The Jive Plug-In is installed on my PC.  However, is does not load when my Office applications start (i.e. Excel, PowerPoint, Word).

       

      Something is definitely wrong because the path to the plug-in is not present in any of the Add-In Information (see Images Below).  I've attempted to check the box to "enable" the plug-in with no success.  I've also attempted to un-install/re-install the plug-in, and I receive the same result.

       

      Any help would be MUCH appreciated.

       

      Thanks!

       

      COM Add-In.png

       

      Excel Options.png