- Any content that the /contents service returns should be applicable. That being said, I tried this in the Jive Community and I'm getting 0 results when I apply the type filter by itself. Given that this trending is pre-processed, there might be limitations on how you can invoke permutations. Let me escalate to see if it's the API that is causing the issue, or the documentation not being correct.
- Same as above
- These elements should reference the same underlying service, so doubtful there will be much (if any) lag between access points.
Stay tuned for more on #1.
This is supposed to work; however, we've confirmed that there is a bug in the data filtering elements on this service. We've filed the bug for it, and will get it on the list to look into. For reference: JIVE-47084 is the issue number should you want to look into it further.
As for work-arounds, you can look at possibly inferring trending by something like a Webhook + counts likes on content types for a specific container, but this might be more work than you are looking to do. If you need to show a list of content, I would suggest "Recent" as a back-up until we can get this bug fixed.
Let me know if you have any further questions.
Hope this helps.
Thanks for looking into this Ryan. What sort of timeline do you anticipate for a fix being released? Would this require an update of our full JIVE installation?
Dont know details at the moment, as we dont have details yet. For best tracking and resolution, I would recommend filing a bug in your support community using the JIVE-47084 issue, and see how we can get some oversight on the process.
I'll try to escalate internally the diagnostic portion of the bug so we can get some traction there, but as for resolution ... there is no way of knowing that yet.
If its a small bug (patch fixable), support may be able to work with you to backport the fix to your current Jive instance. As the issue gets bigger, the need to do minor updates (e.g. 188.8.131.52 -> 184.108.40.206) to major updates increase (6.0 -> 7.0).
If I had to set expectations on the "diagnostics" side of this, I would estimate a few weeks...but I have no visibility into priorities/allocation of that team...so it literally is just a guess.
hope that helps.