This is great to hear! I'd love to know more about how you have incorporated it and how responsive the learners were. Was there anything in particular that you feel contributed to the success? What challenges did you face and how did you overcome them?
And congrats on your award!
I'm speaking at an upcoming ASTD conference on this subject. My talk will focus more on the informal and "accidental" learning rather than how it is used in formal programs. But a lot of the same concepts apply. One core piece of anything with an internal social collaboration platform is the need for and value of users being a part of a community. Our learners need to feel connected. This can help both during and after a learning event or program. As people build a network, they will more readily see and share updates and hopefully in turn participate in those discussions.
(this thread is in response to Jive TC User Group Recap - August 11, 2014)
One key concept that led to our success was ease of use. I was adamant that the learner / user experience had to easy & intuitive. We spent effort behind the scene to ensure ease of user for the learner, and some of the details seemed a bit picky but it did result in a simple learner interface.
Regarding how receptive were the learners, we had an cohort for a program so had some luxury of having the defined audience with things they needed to accomplish. However post feedback we did ask about the technology solution and we got great feedback. The learners could stay on task with thinking about what they were learning / doing (leadership concepts, etc) and did not get distracted with things like, “Where do I find that? How do I log in to that system?”.