Sorry, but not quite clear what you are trying to do here. F2F Widget sounds like a 3rd party solution that we do not control, so my guess is that you are limited to what they have already written? If I am misunderstanding your question, please let me know, but I do not think there is much we can do in terms of their code/logic. Jive's API have the ability to do quite a bit, but not sure how they are using them (if at all).
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