2 Replies Latest reply on Sep 9, 2014 5:36 PM by john.decker

Not Getting E-Mail Notifications

tommy_cottingham Sep 9, 2014 9:50 AM

I am trying to log in to producteev and cannot because I have forgotten my userid or password one. I have tried using the forgot password option and I am not recieving the e-mail messages. I cannot seem to get logged in no matter what I do.

tommy_cottingham@jbhunt.com is my e-mail

I typically use cottit for a userid.

Also, I have messaged out IT to see if they are now blocking e-mails from this site.

Re: Not Getting E-Mail Notifications

john.decker Sep 9, 2014 10:51 AM (in response to tommy_cottingham)

Hi Tommy,
Our team is looking into this. We will provide any updates we receive.
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Re: Not Getting E-Mail Notifications

john.decker Sep 9, 2014 5:36 PM (in response to tommy_cottingham)

Hi Tommy,
Our team reviewed the email server and everything is running normal. None of the emails were bounced or returned and should still be delivered as before.

Would you let me know if you have heard anything more from your IT team?
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