I need to recreate answered questions report for a community thorguh the API so the csv can be generated automatically. Does anyone know how the questions are counted in the report? It tried getting the data through the OpenSocial API and summing up the results, but the numbers didn't match. Even if I went into content browser for the group there were more questions with helpful and correct answers in the content browser that were listed in the downloaded csv.
deelias mentioned it's because the Community Manager Report doesn't list correctly content created by external users, but I just wanted to verify that this is the case.