3 Replies Latest reply on Sep 16, 2014 9:27 AM by it2000

    Spark LDAP failure

    xplornetit

      Hi guys/girls
      I have a desperate issue with Spark/Openfire server: This morning the whole auth system just quit working....

      These are the errors I get in the info.log file: org.jivesoftware.openfire.net.sasl authentication - user login failed. PLAIN authentication failed dtaylor

      The server has been working for a good number of months now without issue. Overnight, users began to complain that they could no longer see groups they were configured to be able to see. This morning I managed to log in, but I couldn't access the management console. I restarted my system and now I, nor anyone else in the enterprise can log in.

      Our call center uses this for comms between agents and supervisors etc, we are in a pickle to say the very least.

       

      Any information on this error would be highly appreciated right now.

       

      Darren T

       

      I cannot stress enough the urgency of resolving this issue.