1 person found this helpful
We had a similar issue with our Jive instance, and hyperlinks in Microsoft Office products.
There is a known issue in Microsoft products when you are on a proxy that sometimes interferes with hyperlinks to secure sites embedded within PPT, DOC and XLS file types.
We found a fix on the Microsoft site and rolled it out to all our users. Go here http://support.microsoft.com/kb/218153/ scroll down about 2/3rds of the way, and select "Fix it for me". It takes about a minute to install and fixed the problem permanently for us.
I think this may have been before Windows 7. We haven't had any issues since upgrading to Windows 7. Hope that helps.
Thanks Oliver Reece for posting this solution for hyperlinks not functioning from within Excel. Word, PPT. I found this on community with a simple search, and applied the fix as suggested. Fix the issue for me, so my users should be back in business. I love the power of community!!