4 Replies Latest reply on Oct 15, 2014 5:38 PM by allanlewis67

    Please create documentation about Jive licensing processes




      There is a need for documentation about Jive licensing processes, especially for clients who have not been around for long like us.


      Things like:

      1. Before you upgrade on-premises to a next major release, create a case to get the license data, as your upgrade can't proceed without it
      2. Everything else mentioned in our case 4 (used to be 3) Things about Jive licenses that, because they were not documented by Jive Inc., caused me to stumble around in the dark trying to find out, until Support replied.



      Also, besides creating a good document in the JC, please include any relevant portions in Jive Help