0 Replies Latest reply on Oct 13, 2014 5:23 AM by jamesdean

    Attachment preview caching

    jamesdean

      I have a Jive document to which I attach an Excel file. The attachment is updated each week with a new version and Jive is handling the version history just fine. However, I've noticed that when the document is opened and the preview of the attached .xlsx file is displayed the preview is of an older version, not the one I've just uploaded.

       

      Is there a cache somewhere that I need to clear or is there a step I'm missing?

       

      Thanks in advance for any help.

       

      We're using Jive SBS 8.0.0.0 8c3.1