16 Replies Latest reply on Mar 25, 2015 12:59 PM by cflanagan17

    % active users v total users in external communities


      Hello, I'm trying to understand what is an expected % of active v total users in external communities. I saw this thread Re: % of active users vs. total for internal community? which mentioned 10-15% active users in external, though I'm not sure where that metric came from. Our community is only a few months old, and we're just starting to look at these trends. I'd be interested in what others are seeing in your own communities


      Thanks muchly!