0 Replies Latest reply on Oct 28, 2014 10:05 AM by seansampson

    Converting Discussion to Document

    seansampson Novice



      For some time now I have been using the plugin for Office to convert emails to Discussion then converting on our instance to Document. However, recently, while I can upload an email as a discussion, it no longer allows me to convert to a Document. I don't know if anyone else has seen this problem before and/or has any ideas on how to resolve it? Below is a screenshot of the error I see when I click "Convert to document". I have confirmed it is not a login problem, as I have logged in and out, tried different accounts, etc. Any help would be greatly appreciated!