9 Replies Latest reply on Nov 28, 2014 2:41 AM by it2000

    Video Error

    nettie

      Hello,

       

      We are having some issues playing videos in our community.

       

      First, our logo covers most of the image. Second, after hitting play, the error below appears after about 30 seconds or so.

       

      - I have tried more than one video and receive this error

      - Our members are not able to play from their locations (same error)

      - Tried in IE and Firefox (from my end)

       

      Has anyone seen this before? Is there a resolution?

       

      Video Error 2014_Nov27.jpg