Hi Leonardo - If you have a hosted site, then you can open up a new support case requesting access to a copy of your application's database. You can take these database files and run a local test environment hooked up to the databases - This can allow you to access the site in a separate environment from your production instance. If you are to do this you can follow the Installation and Upgrade sections of our product documentation: Jive 7.0 Community Admin Documentation
Got it! The case has already been open in order to request the access.
Thank you, this was really helpful.