RingTo is a online support community for users who port their telephone number into our free app. We were running into trouble keeping up with support tickets and wanted to provide an environment for peer-sourced answers to offload some of that burden. The Community was born for this reason. Jive has helped us is to connect our superusers with those who are struggling to use the app or need technical guidance. Recently, we received this feedback from one of those superusers in the Community: "I'm quite comfortable in the community. I wouldn't be here otherwise. I am here because I'm enthusiastic about the technology, intrigued by companies with innovative business models and believe I can be helpful."