Congratulations on doing a full system-wide launch at Spectrum! That's a big deal! Woot woot
Have you checked out the new Community Manager Internal and External Training space?
check it out.....
Free advance training for customers is planned for next quarter as well.
Love all of your feedback as well. This new training is for all of you to extend your best practices across your organizations.
A couple thoughts -
- Check out some of the screenshots from customers here, some may help you - Community Managers - have a Starbucks on Jive!
- There's one post in particular that seems super relevant here from The Cosmopolitan that highlights their use of Jive leading to an award for being "one of the 50 most engaged workplaces' - The Cosmopolitan of Las Vegas | Community Manager Appreciation Day
- What exactly do you mean 'engagement space'? I ask because with a bit more context I may be able to provide more ideas. Typically engagement isn't focused on a particular space, but more on specific use cases. For instance, an idea jam on a specific topic can create massive engagement. Some contest or sharing game can do the same. Take the Starbucks community manager appreciation day event we've put together here - it's driven massive engagement for us over the past week.
Hey Adam Mertz Thanks for the suggestions! I have been checking out the screenshots so far...great engagement idea by the way. As for clarity on the engagement space, we are planning on having a sub-space within our HELP space that will be the home for past/present fun activities i.e. International Day of Happiness, past/present polls, motivational quotes, Photo Friday...that sort of thing. Basically, any fun themed activities we do will call the "engagement space" home. I'm hoping to see if other customers have that sort of space and if so, what it looks like and what kind of content lives there if that makes sense.
On our site, we do a #thankyouthursday... .it's a status update where we call out someone who has helped us over the past week. It's a fun way to publicly acknowledge someone who helped you out, and a way to give visibility into the work that people are doing.