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Re: Leaderboard for customers only
Hey Jarita - how many employees are showing up in the leaderboard? There is a way to hide people from the leaderboard, but that does mean those users stop gaining points as well.
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Re: Leaderboard for customers only
Hi Curtis – Of the top 100, probably 50 are employees – and the top 20 for sure are. Unfortunately we don’t want them to stop gaining points, we just want to celebrate the customers who are “winning” separately from the employees.
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Re: Leaderboard for customers only
How did you prevent employees from accumulating points? This might be a viable option for our use case.
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Re: Leaderboard for customers only
I have set up daily limits on the number of times they can earn points for specific actions. For example, they can't create more than a certain number of discussions (for points) or documents, etc. I have limits set for each content type, for comments, likes, etc. as far as points possible per day. It has helped a lot, I believe.
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