4 Replies Latest reply on Feb 9, 2016 9:25 AM by christina.keimig

Leaderboard for customers only

jaritars Jan 29, 2015 9:15 AM

I want the leaderboard to show customers only, how can I do that? If I add all customers into a social group, would that work? Thanks.

Re: Leaderboard for customers only

CurtisG Jan 29, 2015 9:44 AM (in response to jaritars)

Hey Jarita - how many employees are showing up in the leaderboard? There is a way to hide people from the leaderboard, but that does mean those users stop gaining points as well.
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- Re: Leaderboard for customers only
  
  jaritars Jan 29, 2015 9:54 AM (in response to CurtisG)
  
  Hi Curtis – Of the top 100, probably 50 are employees – and the top 20 for sure are. Unfortunately we don’t want them to stop gaining points, we just want to celebrate the customers who are “winning” separately from the employees.
  
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- Re: Leaderboard for customers only
  
  lyndsay_lantz Feb 9, 2016 9:22 AM (in response to CurtisG)
  
  How did you prevent employees from accumulating points? This might be a viable option for our use case.
  
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  - Re: Leaderboard for customers only
    
    christina.keimig Feb 9, 2016 9:25 AM (in response to lyndsay_lantz)
    
    I have set up daily limits on the number of times they can earn points for specific actions. For example, they can't create more than a certain number of discussions (for points) or documents, etc. I have limits set for each content type, for comments, likes, etc. as far as points possible per day. It has helped a lot, I believe.
    
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